My Tickets

Fra

Live chat, help desk and ticketing

Ingen anmeldelser endnu

Gratis abonnement er tilgængeligt

My Tickets-oversigt

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets is a live chat, help desk and ticketing system for your site. It brings live chat conversations and customer support tickets together in your dashboard, so your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also set up your site's live chat experience and collect requests through an offline form when your team isn't available. Give customers a member-facing ticket area where they can search for support tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team's workflow. From the first live chat message through ticket follow-up, My Tickets gives your team a shared help desk workspace to organise customer service and keep customers informed.

Kategorier

Kommunikation Chat

Tilgængelig:

Denne app er tilgængelig over hele verden.

App-sprog:

Engelsk

Du kan oversætte alt appindhold, der vises på din hjemmeside til ethvert sprog.

Hjemmesidekrav:

Fremhævet i

Supported in Aria,

Nyeste apps

App udviklet afJosh Roberts

Kontakt os for support Privatlivspolitik

Bedømmelse & anmeldelser

Denne app har ikke modtaget nogen bedømmelser endnu, vær den første til at bedømme den.

Priser og betalingspakker

Basic-abonnement

Gratis

Get started with a taste of what our app can do. This plan includes 1 agent, 1 team, 1 new ticket per month, and 1 chat conversation per month. It’s designed as a light introduction, so you can explore the core features and get a feel for how the app works before deciding whether to upgrade.

Essential-abonnement

6

/måned

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Team-abonnement

10

/måned

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Advanced-abonnement

13

/måned

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

* Prisen er i USD.

Byg og lancer din næste app til mere end 230 mio Wix-brugere

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